Robin Gouveia

Attorney D. Robin Gouveia has been practicing personal injury law for d’Oliveira & Associates (and d’Oliveira & Morgan) for over 30 years. Attorney Gouveia works with clients in the Attleboro, Boston, Brockton, East Providence, Fall River, New Bedford, Pawtucket, Taunton, Wareham, Worcester, and Woonsocket offices. I went to law school while working full time for an insurance company handling claims. Once I obtained my license to practice, I began my career at a personal injury firm. I have represented Plaintiffs and victims of negligence cases for over 30 years. My experience in the insurance company claims department provided me with the tools to become a successful negotiator. I learned the details of what claims adjusters need to fully evaluate a claim; what information is needed to increase and maximize settlement offers; and what evidence is needed to advocate and negotiate the best settlement for my clients. In addition, I gained tremendous experience in assessing, reviewing and analyzing medical records for use in effective advocacy. A typical day for me involves speaking to prospective clients to answer questions before they come in for a meeting with us; calling active clients to discuss treatments and details of how the accident is impacting their daily life; reviewing medical records in order to best present and draft the letter demanding money from the insurance company; discussing cases with insurance adjusters and attorneys to get the best settlement for the clients; meeting with clients  and reviewing evidence to best to prepare them for arbitration’s, depositions or mediation’s; and presenting cases to these forums.  I communicate with medical providers regarding treatment and medical conditions in order to develop the best strategy for each case. There are so many parts of the job I love. I love talking to clients who have gone through trauma, helping them cope with the stress caused by the accident, taking the lead in dealing with insurance companies, and most importantly, helping to connect them with appropriate medical providers to alleviate and treat their injuries and pain. I also love reviewing evidence, finding key pieces to effectively fight for the client during negotiations; and negotiating is by far, my favorite part of the job. The advocacy and persuasion are so rewarding when a fair and reasonable settlement or award is obtained.